Latest Version 103.7.4 Release Notes
Enigma NMS – Technical Architecture and System Overview

Please Note:
Enigma NMS is suitable for IT and IoT infrastructures of any size and complexity. All the following features are included in a single product license and can be deployed on a single server, whether it is bare metal, a virtual machine (VM) or a Cloud Deployment. However, to establish an optional High Availability Cluster, a second Enigma instance is necessary.
The list provided below is only a summary of features.

Summary of Features:

  • IT and IoT Infrastructure Discovery: Automated, Scheduled, and On-Demand.
  • Asset Management: Unlimited custom fields.
  • SNMP V3: Full implementation throughout the product.
  • Multi-Tenant, Multi-User, Multi-Vendor functionality.
  • High Availability Cluster: Provides 100% business continuity and can also be used as a server migration tool.
  • Polling every 60 seconds: Highly detailed graphs with custom resolution and layout.
  • Data granularity fully preserved without roll-up for up to 5 years: No averaging or aggregation.
  • Distributed Polling Architecture: Enigma Central <-> Enigma Remotes. Single pane of glass. Suitable for very large distributed deployments with overlapping private IP ranges. Scales to over 100,000 nodes and 50,000,000 ports.
  • Availability Monitor (including DHCP-enabled Nodes): Custom polling frequency, from 1 to 300 seconds (default is 60 seconds).
    Custom SLA and Alarm Delay Templates.
  • Network Performance Monitor:
    • CPU Utilization
    • Memory Utilization
    • Temperature Readings: Multiple sensors
    • Ping Round Trip Response
    • Errors
    • Discards
    • Packet Loss
    • Queue Drops
    • QoS Class Utilization
    • QoS Class Drops
    • Broadcasts
    • Traffic Utilization (Bits/Packets per sec)
  • Environment Monitor / ANY OID, Monitoring of anything within SNMP MIB:
    • Auto-Discovery of all OIDs with Static or Dynamic Indexes.
    • MIB Table and OID Templates, Threshold Alerting, Integers or Strings.
    • UPS Battery Status and Time Remaining.
    • Temperature Sensors.
    • Voltage and Current.
    • Storage Utilization.
    • Radio Signal Strength.
    • ANY OID discovered and monitored in your entire OT and IoT environments in minutes!
  • Server Monitor:
    • Hardware Composition.
    • CPU Utilization.
    • Memory Utilization.
    • File System Utilization.
    • Installed Software.
    • Monitoring of Running Processes.
  • Application Monitor:
    • Network Daemons.
    • Database Statuses.
    • Web Resources Content and Response Time Monitoring.
    • API Endpoints.
  • Traffic Volume Monitor: Daily Utilizations and Traffic Volumes: All Hours, Business Hours (B.H.), and After Hours (A.H.).
  • Exceptions-Based Performance Reporting and Trending: Custom thresholds and optional alerting.
  • Port Monitor: Auto-detection and monitoring of Layer 2 and Layer 3 trunks.
  • CDP and LLDP Monitor: View all CDP and LLDP peers across the entire network domain.
  • Device Locator: By MAC, IP Address, and NETBIOS Name.
  • Visibility of All Network-Connected Clients: Preserves information about disconnected MACs forever.
  • Root-Cause Analysis with alert suppression.
  • Visibility of All VLANs, VTP and MSTP Domains, IP ARP and Routing Tables.
  • Dynamic Physical Topology Maps.
  • Google Maps Integration: Shows sites topology, data services, and outages in real time.
  • Live Floor Maps: Load your Site and Floor Maps (Unlimited) and pin down your nodes.
  • Wireless Monitor: Auto-discovered WLC, LWAP, WLAN – VLAN Mapping, Mobile Clients.
  • VM Monitor: Auto-discovered VM Hosts, VM Guests, Resource utilization.
  • Asset Manager: All Hardware and Software modules on all managed devices, history.
  • IP Address Manager: Multiple IPv4 and IPv6 Domains.
  • Traffic Analyzer: All versions of NetFlow and sFlow, unlimited sources, zero maintenance.
  • Reboot Events Monitor and Reporting.
  • IP SLA Monitor: Unlimited probes, zero maintenance.
  • VRF Monitor: VRFs, Interfaces memberships, Routing, TE Tunnels.
  • SYSLOG Monitor: Top talkers, customizable matching patterns, actions, and alerts.
  • SNMP Trap Monitor: Top talkers, customizable matching patterns, actions, and alerts.
  • HTTPS Streams Ingestion.
  • User Activity Monitor: Visibility of all commands entered via CLI across your entire network.
  • Real-Time Monitor: 1-second traffic utilization stats on up to 25 interfaces.
  • Routing Monitor (BGP, OSPF, EIGRP): Detection of incorrect configuration and flapping links.
  • Configuration Manager: Vendor independent, auto config downloads, and scheduled config changes on multiple devices.
  • SNMP Browser.
  • Hardware Management: Tracking of composition changes and various End-of-Date attributes monitoring.
  • Maintenance Contracts and SSL Certificates Monitor: Proactive notifications on contract expiration.
  • Flexible Favorites and Custom Reports: Any view or report in the system can be saved as a favorite for quick access or scheduled execution.
  • Report Exporter: Any report or view in the system can be easily exported as PDF or CSV.
  • Report Scheduler: Any custom or favorite report can be scheduled to be executed, with results saved as HTML, PDF, or CSV, and attached to an email.
  • Data Services (Telco) Management:
    • Overlays of all Data Services over your network infrastructure.
    • Unlimited Custom Attributes.
    • Tracking Telco Provider Quality of Service.
    • Reduces Outage Restoration Time.
    • Optimizes your Telco Infrastructure.
    • Bulk Actions.
  • Telco Bill Validation: Minimizes data services expenses.
  • Incident and Change Management.
  • Intrusion Detection Monitor.
  • Cisco NBAR Monitor.
  • Intuitive Alert Storm Control.
  • Alerts with optional custom content.
  • Alerts Forwarding: Northbound integration via the generation of custom SYSLOG, SNMP Traps, Email, and API Templates with custom content to multiple external Service Desk systems (e.g., Splunk On-Call, PagerDuty, Tivoli OMNIbus, HP Service Now, ITSM, etc.).
  • Flexible REST API Services: Southbound integration with Client Portals and Service Desk systems via comprehensive REST API Services, extraction of any data including graphs.
  • Integration with LDAP, DNS, NTP, SMTP, TACACS, SMS.

Common Operational Challenges Solved by Enigma NMS

Below are examples of real-world operational challenges that network managers may face on a daily basis.
Enigma NMS can quickly and easily provide answers to all of these—and many more:

  • How many network nodes are in my environment, and who are the vendors?

  • What hardware models and modules are deployed across my infrastructure?

  • What is the physical and logical topology of my network?

  • What IOS versions are in use, and where are they located?

  • What maintenance contracts do I have, and when do they expire so I can renew them on time?

  • How many IP subnets are in use, where are they located, and which ones can be assigned next? Are there enough free IP addresses for new devices?

  • 30 network switches went down 10 minutes ago at the data center—what node is to blame? (Root cause analysis)

  • What Microsoft products are installed across all PCs?

  • Are any application servers running low on memory or disk space?

  • Can I monitor all databases, web servers, and business-critical applications?

  • How many 10-Gigabit links are in my network, and where are they located?

  • Are there any duplicate IP addresses, and if so, where?

  • How many VLANs and VTP domains are configured, where are they, and which nodes/interfaces belong to each?

  • How many physical trunks exist, and where are they? Can my NMS monitor them automatically?

  • How many physical trunks went down today, last week, or last month—and for how long? Are they WAN-connected?

  • What are the busiest network links? Which links are experiencing errors or discards?

  • Are there any duplex mismatches that could degrade performance?

  • Users are reporting slow application response—can I quickly determine if the issue is network-related or application-specific?

  • What is my network availability (daily, weekly, monthly), and what are the trends?

  • How many outages occurred, and what were the root causes?

  • Which outages were due to power failures?

  • What is the peak traffic utilization on Gigabit access ports?

  • What are my engineers doing in real time on network devices?

  • What are the top sources of Syslog messages and SNMP traps?

  • Are there any failed fans or power supplies across the enterprise network?

  • What is the yearly trend in network stability—are things improving or deteriorating?

  • Can I view all SLAs applied to my network devices?

  • What telco services are active in my WAN, and to which nodes/interfaces are they connected?

  • What client devices (e.g., printers, servers, workstations) are connected to the network, and what are their names?

  • If I take down a node for maintenance, how many clients will be impacted, and who are they?

  • What traffic is traversing my network and possibly causing congestion?

  • Who are the top talkers and what applications are consuming WAN bandwidth? Is all traffic legitimate? Who is accessing what online and when?

  • What is the latency across the network?

  • Do we have enough bandwidth to roll out a new application?

  • The new app needs five servers with gigabit NICs—do we have enough available ports in our data center?

  • How can I update access lists on 500 devices without SSH-ing into each one?

  • How many devices rebooted last night, and what were the causes?

  • At a remote site, can I support 10 new users—do we have sufficient switch port capacity?

  • What’s the current status of our UPS systems? Are the batteries healthy, or do they need replacement?

  • Cisco TAC sent a critical bug alert—how can I quickly identify affected IOS versions?

  • Are there any multicast video streams, and where do they originate? If a camera goes offline, can I locate it immediately?

  • What spare equipment do we have on hand? Is it enough to support our environment?

  • Have any configs changed in the past day, week, or month? Who made the changes, and when?

  • Have all device configurations been successfully backed up?

  • Our core switch failed overnight—why? What was the device status at failure, and what’s the probable cause?

  • Can I suppress alarms from affected nodes during scheduled maintenance?

  • One of our application servers failed Friday night and wasn’t discovered until Monday—where is it connected, and how can I get alerted next time?

  • Are there Cisco devices visible on the network that aren’t in the management database?

  • How many Cisco IP phones are deployed? Where are they? What are the extension numbers and usernames?

  • We’ve purchased a new international WAN link—can I verify the telco is meeting quality of service expectations?

  • Are there any unauthorized wireless devices connected to the network, and how long have they been active?

  • I want only HP, Cisco, and 3Com devices to be discovered and added to the database.